Problem
Enterprises often face challenges in monitoring the usage of their products and services, especially when these are deployed across multiple locations or installations. This can lead to difficulties in understanding the performance of the product and making informed decisions to improve it. This was the case for a financial services provider that was using an enterprise product across multiple locations.
Approach
To address these challenges, we developed a plugin for the product using a servlet engine, which was brought up in each installation to monitor the usage of the product.
Solution
Our solution involved developing a central Node.js application using MongoDB to gather various statistics pushed by the plugins in each installation. This allowed us to capture and store data from multiple installations in a centralized location, making it easier for the service provider to monitor the usage of the enterprise product across its various locations.
We also built a query and reporting module on the central node to publish the statistics gathered by the plugins. This allowed the service provider to generate reports and analyse the performance of the product across its various installations.
Overall, our solution helped the financial service provider to monitor the usage of the enterprise product across its various locations, gain insights into its performance, and make informed decisions to improve it. By capturing and storing data from multiple installations in a centralized location, we made it easier for the client to analyse the performance of the product and generate reports to help them make informed decisions.